Information We Collect

We recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect on our web sites to provide you with a superior shopping experience, and to communicate with you about products, services, and promotions.

Your Account

When you place an order, we will ask you to set up “my account,” which includes your name, e-mail address, mailing address, credit card number, and expiration date as well as other information needed when you order product. Using your account information, we will send you communications that we believe are relevant to you, such as refill and renewal reminders, newsletters, and emails. If you prefer not to receive optional emails, or other communications from us, you may adjust your account to prevent such communications by clicking on “subscriptions” within “my account.” If you would like to review or revise the information we have stored in your account, you may access such information by clicking on the “my account” link on any screen.

Customer Reviews

We are pleased to hear from our customers, and welcome your comments regarding our various compounds and formulas. Customer Reviews allow other customers the ability to see what you think about a compound or formula that we have listed on our site. We allow you the option of sharing your reviews anonymously by selecting “Anonymous” when submitting your review. Disclaimer Herbal Med Plus does not sell products that diagnose, palliate, treat, cure, or prevent disease. Our compounds and creations are solely for helping to attain and maintain optimal health and well-being. It is our belief that healing lies solely with God and the individual.

Information Automatically Collected

We automatically receive and collect certain types of information whenever you visit our web stores. For example, like many Web sites, we use “cookies” and web beacons (described below) and obtain certain types of information when your web browser accesses our website(s). This information includes the Internet protocol (IP) address of your computer, your browser software and operating system, your web server, the date and time you accessed our site, session information (such as download errors and page response times), information about your viewing, search and purchase history, and information about the referring URL and the URL clickstream to, through, and from our websites. We use this information to monitor the usage and performance of our site, to enhance our customers’ search and shopping experiences and to determine aggregate information about our user base and usage patterns.

Information From Third Parties

If we receive updated account information from third parties, we may revise your account on your behalf, and without your consent, so that we can efficiently process your orders, deliver your packages, or otherwise communicate with you. For example, we may receive customer information from our shippers, or from other third parties organizations with which we operate co-branded businesses (such as AdvancePCS). In addition, we may acquire customer names, email addresses and mailing addresses for select mailings from third parties. Other Information You Provide We also collect additional information that you choose to give us. For example, you provide information to us when you complete surveys, submit contest entry forms, add items to Your List, sign up for special discounts or coupons, communicate with us by email, phone or otherwise, provide product reviews, or provide alternative delivery addresses.

Compliance with Law; Protection of Rights, Property or Safety – We will disclose account and other personal information when we believe that disclosure is necessary to comply with the law, to enforce or apply our Terms of Use or other policies or user agreements, or to protect the rights, property, or safety of our business, our customers, or others. From time to time, we may partner with certain companies who, in conjunction with their membership programs or rewards programs, require that we disclose purchasing information about their members who visit our Web store (for example, to earn points for purchases made on our site through links from the partner site). We will disclose only the information required to make these programs work for you and support your membership in them. In addition, we disclose this information to such companies only if you have consented first, including consent implied by your agreement to the membership or participation rules. If you do not want us to disclose that information to the strategic partner, then you must contact the partner directly. Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Security

When you place an order online or use the Herbal Med Plus, your personal information and credit card or debit card information are encrypted using SSL encryption technology before being sent over the Internet, We use SSL technology to prevent your information from being stolen or intercepted while being transferred to us. Your credit card information is always stored in encrypted form in a restricted-access database that is away from our website database so it isn’t connected to the Internet, to keep it safe from hackers.

Cookies

To personalize and enhance your browsing and shopping experience, we use a feature on your Internet browser called a cookie. Cookies are small files that your web browser places on your computer’s hard drive. We use cookies to let us know that you are a prior customer and to retrieve certain information previously provided by you to us, so that you do not need to re-enter this information every time you shop at the site. Cookies also let us know how you found us (e.g., through a particular website or advertisement). Cookies are not used to access information entered on the secure server. This information can be accessed only when you enter your name and password. If you choose to configure your browser to remove or reject our cookies, you will not be able to make purchases from our Web stores or take advantage of many of our features.

Web Beacons

From time to time we contract with third party companies to help us better provide relevant products, services, and information to you and to help us effectively measure advertising effectiveness. Some of these companies use cookies and/or Web beacons (also known as action tags or single-pixel gif’s). A Web beacon is a transparent image that has been placed on a Web page and sends a signal when a user has visited that page. A Web beacon does not contain any personal information. No information that is personally identifiable to you is transmitted to the third party using the Web beacon. The third party is required to protect the privacy of the information it receives using Web beacons or cookies and is not allowed to use the information it receives for any purpose beyond what is necessary to assist us. In addition, we may use web beacons in connection with the emails we send to our customers, to determine whether and when the images in our email were rendered (which allows us to determine whether the e-mail was opened). This information may then be aggregated and used to assess the effectiveness of our email communications.

Unsolicited E-mail (SPAM)

Your privacy is very important to us. Be assured that, in accordance with this privacy policy, we do not sell or distribute our customer list to third parties. You should be aware, however, that unscrupulous marketers can sometimes “harvest” your email address directly from your computer or another person’s address book or even obtain your email address through programs that automatically search web pages and email traffic for email addresses. Please note that all email that originates from us will either display the Herbal Med Plus In addition, our emails will contain our address in Los Angeles, California. If you receive an unsolicited email that you believe is connected with us in any way, please forward the e-mail (as an enclosure) to trinityherbs.com and we will investigate.

Children

We do not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 18, you may use our Website only with the involvement of a parent or guardian.

Linked Web Sites

Our Web stores may contain links to and from other sites operated and maintained by separate companies. We have no responsibility for linked Web sites (including the Web sites of participants in our associate program) and provide these links solely for the convenience and information of our visitors. The privacy policies of these sites may differ from our policy, so you should always review the privacy statement of each linked Website you visit.

Your Consent

By using our Website (including through our customer service line), you consent to the collection, use, and disclosure of information in accordance with the terms of this privacy policy. We reserve the right to modify or amend this policy at any time. If we ever change our privacy policy, we will post any changes on this page or send you an email so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it. Unless we clearly state otherwise, the changes to our privacy policy will affect only the information we collect after the effective date of the change.