We do not offer any returns for purchases made.
If a product defect on box is noted we can send another to replace. To do so make sure:
- Item must be in new condition with original packaging and accessories.
- You must return the item to us within 15 days of receipt of purchase.
- If you open a container(s) or bottle(s) that exist in a cleanse, regimen or kit, there will be NO refund for that cleanse, regimen or kit. NO EXCEPTIONS
We'll also provide free return shipping if your return is the result of our error (damaged, defective, or incorrect item, etc.). In other cases, a return postage fee will apply.
We do not provide return labels for products being returned. Customers are responsible for all return shipping charges.
If your return is not the result of our error, your *true postage fee will apply. Once your return has been received, a credit or refund will be issued within 15 days and an e-mail confirmation will be sent.
*true postage fee, in many case Herbal Med Plus will share in your postage cost therefor if you decide to return a product(s) we will charge you for the full cost of shipping.